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Why we’re looking for you


We are seeking an experienced and highly organized Executive Assistant to support our CEO. The ideal candidate will be proactive, detail-oriented, and possess exceptional communication and organizational skills. The Executive Assistant will play a crucial role in managing the day-to-day tasks, enabling the executive to focus on strategic priorities.


You’ll do

Japanese Customer Support (40%):

  • Instruction and educate customers to help them get familiar with the product.
  • Communicate with customers to support case by case to figure out any problem while using GemPages
  • Provide customers with more knowledge to find further information to become better users of the product.

Strategic partnership management (50%):

  • Build and maintain strong relationships with  a group of customers, partners, and networks assigned by BOD to collaborate, obtain information, promote referrals, get things done, and solve problems
  • Assist in organizing and coordinating partnership activities such as events, conferences, off-site meetings,...
  • Offering insights about the market and customers in decision-making processes.
  • Collaborate with the marketing team to interact with customers and potential partners via social network channels


Administration (10%):

  • Manage complex calendars to support the CEO's schedule
  • Conduct research and compile information as needed for projects, presentations, or meetings.
  • Prepare and edit documents, presentations, and reports

You have…

  • Bachelor’s degree preferred
  • Japanese: N2, have lived or worked in Japan
  • Good communication in English (equivalent to IELTS 6.5)
  • +2 years’ work experience as an Account Management, partnership, customer support,...or similar role
  • Excellent MS Office knowledge
  • Outstanding organizational and time management skill
  • Flexibility and adaptability to changing priorities and responsibilities.
  • Attention to detail and high level of accuracy in all work


We offer

  • Salary range: Negotiate
  • Performance review and competency evaluation: 2 times per year.
  • Lunch meal + Parking fees provided.
  • Annual performance bonus & 13th – month salary: up to 3-month salary (based on your devotion and business efficiency)
  • Holiday bonus & Company trip
  • Remote working days: 12 days per year
  • Annual leaves: 12 days per year
  • Treatment: annual health check-up at top clinic in VN, weekly shoulder massage treatment, monthly team bonding, annual company trip,…
  • Training program: ensure to cover product training for all newbie and other training programs according to the Company’s policy


Why you’ll love working here

  • Learn product-thinking and customer-centric mindset.
  • Collaborative and supportive environment
  • Young and passionate colleagues
  • Professional and creative office view
  • Clear & Scientific Agile Framework on the whole company workflow & culture.
  • Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
  • Flexible working time: 
    Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)
    Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)
Expired date
Japanese, Communication,...
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5th Floor, Artemis Tower
No. 3 Le Trong Tan, Khuong Mai, Thanh Xuan, Hanoi

Representative Office

470 North Bridge Road Bugis Cube, Singapore 188735

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