Executive Assistant

Why we’re looking for you

We are seeking an experienced and highly organized Executive Assistant to support our CEO. The ideal candidate will be proactive, detail-oriented, and possess exceptional communication and organizational skills. The Executive Assistant will play a crucial role in managing the day-to-day tasks, enabling the executive to focus on strategic priorities.

You’ll do

Spanish Customer Support (40%):

• Instruction and educate customers to help them get familiar with the product.
• Communicate with customers to support case by case to figure out any problem while using GemPages
• Provide customers with more knowledge to find further information to become better users of the product.

Strategic partnership management (50%):

• Build and maintain strong relationships with  a group of customers, partners, and networks assigned by BOD to collaborate, obtain information, promote referrals, get things done, and solve problems
• Assist in organizing and coordinating partnership activities such as events, conferences, off-site meetings,...
• Offering insights about the market and customers in decision-making processes.
• Collaborate with the marketing team to interact with customers and potential partners via social network channels

Administration (10%):

• Manage complex calendars to support the CEO's schedule
• Conduct research and compile information as needed for projects, presentations, or meetings.
• Prepare and edit documents, presentations, and reports

You have…

• Bachelor’s degree preferred
• Fluent in Spanish
• Good communication in English (equivalent to IELTS 6.5)
• +2 years’ work experience as an Account Management, partnership, customer support,...or similar role
• Excellent MS Office knowledge
• Outstanding organizational and time management skill
• Flexibility and adaptability to changing priorities and responsibilities.
• Attention to detail and high level of accuracy in all work

We offer

• Salary range: Negotiate
• Performance review and competency evaluation: 2 times per year.
• Lunch meal + Parking fees provided.
• Annual performance bonus & 13th – month salary: up to 3-month salary (based on your devotion and business efficiency)
• Holiday bonus & Company trip
• Remote working days: 12 days per year
• Annual leaves: 12 days per year
• Treatment: annual health check-up at top clinic in VN, weekly shoulder massage treatment, monthly team bonding, annual company trip,…
• Training program: ensure to cover product training for all newbie and other training programs according to the Company’s policy

Why you’ll love working here

• Learn product-thinking and customer-centric mindset.
• Collaborative and supportive environment
• Young and passionate colleagues
• Professional and creative office view
• Clear & Scientific Agile Framework on the whole company workflow & culture.
• Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
• Flexible working time: 
  Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)
  Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)