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Why we’re looking for you

 

As we continue to scale our Ecommerce SaaS products globally, we are looking for an HR Manager who is passionate about building high-performing teams, creating exceptional employee experiences, and developing a scalable organization.

 

You will act as a strategic partner to the CEO and leadership team, helping shape our people strategy, strengthen organizational capabilities, and foster a culture of ownership, innovation, and continuous growth.

 

The ideal candidate combines strong HR expertise, business acumen, and data-driven decision-making, with a forward-thinking approach to people management and a strong interest in leveraging AI and technology to drive organizational effectiveness.

 

You’ll do

 

1. HR Strategy & Organization Development

  • Develop and execute HR strategies aligned with business objectives and growth plans.
  • Partner with the CEO and leadership team on organizational design, workforce planning, and talent development.
  • Build and improve HR policies, processes, and frameworks that support scalability and performance.
  • Foster a high-performance culture built on ownership, accountability, and continuous learning.

2. Talent Acquisition & Talent Management

  • Develop recruitment strategies to attract and retain top talent.
  • Lead and optimize the end-to-end hiring process and candidate experience.
  • Strengthen employer branding and onboarding programs.

3. Performance Management & Learning Development

  • Design and operate KPI, OKR, and competency-based performance systems.
  • Drive performance reviews, recognition programs, and employee development initiatives.
  • Identify capability gaps and implement learning and leadership development programs.

4. Employee Experience & Culture

  • Enhance employee engagement and overall employee experience.
  • Manage employee relations and support a positive, inclusive workplace.
  • Lead internal communication and culture-building initiatives.

5. HR Operations & People Analytics

  • Oversee HR operations, C&B, labor compliance, employee records, and HR administration.
  • Manage HR budgets and optimize people-related investments.
  • Monitor and improve key HR metrics related to hiring, retention, engagement, and performance.

6. AI & HR Innovation

  • Explore and implement AI and automation solutions to improve HR effectiveness and efficiency.
  • Promote technology-enabled and data-driven HR practices.

 

You have…

  • Bachelor's degree in Human Resources, Business Administration, or related fields.
  • Year of birth: 1990–1998
  • Minimum 4 years of HR experience, including at least 1-2 years in a managerial role.
  • Experience in Technology, SaaS, Product, Ecommerce, or Startup environments.
  • Strong knowledge of Talent Acquisition, Performance Management, C&B, L&D, and Employee Relations.
  • Experience with KPI, OKR, competency frameworks, or performance management systems.
  • Strong leadership, stakeholder management, and problem-solving skills.
  • Good command of English.
  • High ownership mindset, adaptability, and execution capability.

Preferred

  • Experience in Product-led or SaaS companies.
  • Experience in Organizational Development, Change Management, or People Analytics.
  • Familiarity with AI tools and HR automation.
  • SHRM, PHR, SPHR, CIPD, or equivalent certifications.

 

We offer

  • Salary range: Up to $2000
  • Performance review and competency evaluation: 2 times per year.
  • Lunch meal + Parking fees provided.
  • Annual performance bonus & 13th – month salary: up to 3-month salary (based on your devotion and business efficiency)
  • Holiday bonus & Company trip 
  • Remote working days: 12 days per year 
  • Annual leaves: 12 days per year 
  • Treatment: annual health check-up at top clinic in VN, weekly shoulder massage treatment, monthly team bonding, annual company trip,…
  • Training program: ensure to cover product training for all newbie and other training programs according to the Company’s policy

 

Why you’ll love working here

  • Learn product-thinking and customer-centric mindset.
  • Collaborative and supportive environment
  • Young and passionate colleagues
  • Professional and creative office view
  • Clear & Scientific Agile Framework on the whole company workflow & culture. 
  • Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
  • Flexible working time:
    - Morning: 9:00 am -12:00 pm (check in from 7:00 am to 9:00 am)
    - Afternoon: 1:00 pm - 6:00 pm (check out from 4:00 pm to 6:00 pm)
    - Monday to Friday 



Available
1
Expired date
30/09/2026
Level
Manager
Skills
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Vietnam Headquarter

5th Floor, Artemis Tower
No. 3 Le Trong Tan, Phuong Liet, Hanoi
Contact: recruitment@gemcommerce.com

Representative Office

470 North Bridge Road Bugis Cube, Singapore 188735


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