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Why we’re looking for you 


We are seeking a Product Executive who will support the development and delivery of high-quality software products. This role will focus 80% of the time on writing clear documentation, organizing tasks effectively and collaborating closely with the team to help ensure high-quality code is delivered on schedule. The remaining 20% will involve working with the PO and PD to identify bottlenecks in the user journey, categorize customer requests, and contribute to a customer-centric, vision-driven roadmap that prioritizes what matters most. You’ll work closely with our Product Owner, Product Designer and Developers to bring value to our users.

 

The ideal candidate is self-motivated, curious and enjoys solving real problems. A strong sense of ownership, structured communication and a desire to grow are essential for this role.


You’ll do 

 

  • Write clear and structured Product Specification Requirements and User Manuals to guide internal teams and end users
  • Support customer discovery by collecting user feedback, identifying usability issues, and generating ideas to improve product experience
  • Assist the Product Owner in managing product tasks and delivery, ensuring timelines and quality standards are met
  • Collaborate closely with cross-functional teams (Design, Development, QA, Customer Success, Marketing) to ensure that the product meets their needs and that they have the necessary resources to promote and support the product
  • Work together with PO and PD to conduct market and user research to understand user needs, behaviors, trends and contribute insights that support product strategy and feature planning
  • Monitor and analyze product metrics, user behavior and feedback to assess feature performance and propose improvements
  • Stay up-to-date: You'll need to stay up-to-date with industry trends, competitor products and new technologies that could impact the product.
     

You have…

 

  • From 1-3 years of experience as a Business Analyst or 1+ years as a Product Executive at an IT Product, SaaS or E-commerce company
  • Familiarity with BA frameworks and Scrum/Agile methodologies
  • Strong ability in writing clear documentation and organizing tasks effectively
  • Proficient in English reading and writing, capable of reading technical docs and writing structured content. Basic verbal English communication is a plus
  • Experienced with the e-commerce domain is a plus
  • Strong problem-solving, critical thinking and structured communication skills
  • A proactive, self-motivated mindset with a desire to grow and improve
  • A collaborative, friendly spirit with positive energy and a team-first attitude
     

We offer

 

  • Salary range: Negotiable
  • Performance review and competency evaluation: 2 times per year.
  • Lunch meal + Parking fees provided.
  • Annual performance bonus & 13th – month salary: up to 3-month salary (based on your devotion and business efficiency)
  • Holiday bonus & Company trip 
  • Remote working days: 12 days per year 
  • Annual leaves: 12 days per year 
  • Treatment: annual health check-up at top clinic in VN, weekly shoulder massage treatment, monthly team bonding, annual company trip,…
  • Training program: ensure to cover product training for all newbie and other training programs according to the Company’s policy

 

Why you’ll love working here

 

  • Learn product-thinking and customer-centric mindset.
  • Collaborative and supportive environment
  • Young and passionate colleagues
  • Professional and creative office view
  • Clear & Scientific Agile Framework on the whole company workflow & culture. 
  • Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
  • Flexible working time: Monday to Friday 
    - Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)
    - Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)

 

Available
3
Expired date
31/10/2025
Level
Junior, Middle
Skills
Product Thinking, Requirement Analysis, Docummentation
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5th Floor, Artemis Tower
No. 3 Le Trong Tan, Khuong Mai, Thanh Xuan, Hanoi
Contact: recruitment@gemcommerce.com

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