About GemCommerce
At GemCommerce, we empower over 165,000+ online businesses worldwide to build high-converting eCommerce stores without writing a single line of code. Our platform helps merchants of all sizes design stunning, optimized storefronts and turn clicks into loyal customers.
We’re scaling fast - and with growth comes the need for stronger product development rhythm, alignment and agility. That’s where you come in.
Why You’ll Love Working Here
- Be part of a high-growth SaaS startup making a global impact.
- Work with a diverse, talented team passionate about eCommerce, UX, and product innovation.
- Enjoy a culture that values ownership, collaboration, and continuous learning.
- Shape not just how we build products, but how we build a world-class product organization.
You’ll Do
As a Scrum Master at GemCommerce, you’ll be the driving force behind our product delivery excellence. Your mission is to help our teams stay focused, adaptive, and aligned - ensuring that every sprint brings us closer to building the best no-code eCommerce design platform.
- Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) to keep teams engaged and effective.
- Coach product and engineering teams on Agile practices, helping them continuously improve.
- Shield the team from distractions, remove blockers, and create the conditions for high-velocity delivery.
- Ensure the team consistently applies the 'Definition of Ready' and 'Definition of Done' in every sprint and maintain a healthy backlog for Product growth.
- Drive alignment across stakeholders — ensuring product, engineering, design, and operations move as one.
- Track and analyze key metrics (velocity, burndown, lead time, etc.) to help the team improve efficiency and predictability.
You’ll have:
- Proven at least 3-year experience as a Scrum Master or Agile Coach in a fast-moving product environment (SaaS/eCommerce preferred).
- Technical base is a plus.
- Certification (CSM, PMP, etc.) is a must.
- Strong knowledge of Agile frameworks and how to apply them pragmatically.
- Excellent facilitation, communication, and conflict-resolution skills.
- A servant-leader mindset - you empower the team rather than manage it.
- Experience working with distributed or cross-functional teams.
- Proficiency in Agile project management tools (Jira, ClickUp, or similar) with ability to set up workflows supporting Scrum practices.
We offer
- Salary range: Up to $1500
- Performance review & competency evaluation: 2 times per year
- Lunch meal & parking fees provided
- Annual performance bonus & 13th–month salary: up to 3-month salary (based on your devotion and business efficiency)
- Holiday bonus & company trip
- Remote working days: 12 days per year
- Annual leaves: 12 days per year
- Well-being treatment: annual health check-up at top clinic in VN, weekly therapy treatment, monthly team bonding, ….
- Training program: comprehensive product training for all newbies and continuous learning programs aligned with company policy
Why you’ll love working here
- Learn product-thinking and customer-centric mindset.
- Collaborative and supportive environment
- Young and passionate colleagues
- Professional and creative office view
- Clear & Scientific Agile Framework on the whole company workflow & culture.
- Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
- Flexible working time:
- Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)
- Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)
Monday to Friday
