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Why we’re looking for you

Our mission is to understand the people who will use our products so that we can make informed decisions across the organization through evidence-based insights. To do that, we are hiring a User Research with a range of expertise from mixed-methods generalists to specialists in qualitative and quantitative research methods. Let’s join us to collaborate & build, learn and grow together.


You’ll do

  • Collaborate with product designers, managers, analysts, and engineers to grasp their needs and prioritize research projects.
  • Quickly create clear and detailed research plans that define study goals, project scope, target participants, and suitable research methods.
  • Prepare research materials like interview guides, usability test scripts, and surveys.
  • Analyze user behavior effectively using both qualitative and quantitative research methods.
  • Share research findings and insights with diverse teams in a clear, concise, and engaging manner.
  • Adapt research to accommodate complex technical and business requirements.

You have…

  • Fluent in English.
  • 2+ years of experience in user research, specializing in either exploratory qualitative/quantitative research to uncover needs and problems, or workflow and task analysis.
  • Expertise in qualitative/quantitative research to understand needs and motivations.
  • Strong understanding of different research methods, knowing when and how to apply them in each product phase.
  • Ability to innovate and experiment with approach and methodology.
  • Skill in extracting and interpreting qualitative and quantitative data to deepen research insights.
  • Taking ownership and being accountable for project progress and results.
  • Collaborating with all departments and conducting research in a structured sequence to ensure representative insights throughout the development cycle.
  • Being adaptable and paying attention to detail.

We offer

  • Salary range: Negotiate
  • Performance review: 2 times per year.
  • Yearly Salary Package: 13th-month salary bonus + Performance bonus: up to 3 months.
  • Lunch meal + Parking fees provided.
  • 12 remote working days/ year.
  • 12 annual leaves/ year.
  • Bonus on birthday, 30/4&1/5, 2/9.
  • Social insurance & Health insurance for team members.
  • Annual Health Checkup at the top clinic in Vietnam.
  • Weekly shoulder massage treatment.
  • Annual team building: summer trip, many indoor and outdoor activities such as soccer club, swimming club, cycling club…

Why you’ll love working here

  • Learn product-thinking and customer-centric mindset.
  • Collaborative and supportive environment
  • Young and passionate colleagues
  • Professional and creative office view
  • Clear & Scientific Agile Framework on the whole company workflow & culture.
  • You are able to work as a member of a full process of product development. Even working with the CEO and PO on new ideas. We want to develop and grow a strong product development team with expertise and skills we can be proud of through different products and battles.
  • Flexible working time: 
    Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)
    Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)
Expired date
User research, Qualitative and Quantitative research, Communication
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